Auto Glass Seattle
Common Questions

Common Questions

Some of the most common questions revolve around the amount of time it takes to install a windshield, what are OEM parts, and billing of insurance. We have also included a checklist of things you need to ask all automotive glass replacement shops to earn your business. Look further for specific answers to these questions.

How long does a windshield installation take?
Generally a windshield installation will take two hours from start to finish. There is up to 1 hour of installation time and 1 hour of “curing” time. Curing time is the amount of time it takes the urethane adhesive that holds the windshield in place to dry to the FMVSS 216. No vehicle will be allowed to drive away without proper drying time.

What is OEM?
OEM, or Original Equipment Manufacturer, simply means the parts are certified to be genuine manufacturer parts. This means the glass will be the same as what came out of your vehicle. In regards to replacing glass with another brand makes no difference at all. Collector cars may want OEM parts to retain originality of the vehicle, for the rest of us all glass is AS-1 certified and is guaranteed to fit correctly every time.

Can a windshield be installed in bad weather?
In some cases yes. Your All-Star installation expert will determine if the weather is too bad to install your glass. Heavy rain or high winds may jeopardize the installation of your windshield so if you have any doubts please ask.

Can the work be performed in a parking garage?
Office buildings do not usually pose problems for our installers. We can make arrangements to work in most downtown parking garages. Special arrangements may need to be made with attendant.

Will my insurance rates go up from a windshield replacement?
No, your insurance rates do not go up on your comprehensive policy. Insurance pays the bill except for the deductible. In most cases the deductible is $100.00 or less.

Insurance Billing
All-Star Auto Glass is a preferred provider for all insurance companies nationwide. From Allied to Zurich we can electronically bill your insurance company with no hassle to you. Auto glass replacement falls under your comprehensive deductible. In most situations your glass deductible should be $100.00 or less.

Call us with any questions you might have.

What questions to ask?
Only those businesses that meet the following criteria should be trusted with your car.
  • Use trained and certified technicians
  • Use only products that meet FMVSS standards
  • Follow all adhesive manufacturer's instructions
  • Provide a written warranty
  • Carry adequate insurance