Customer Survey

Please take a moment to fill out our customer service survey. From the moment you dial the phone to the final handshake with our certified technicians we care about your experience with All-Star.

All-Star deeply values your input and feedback.
Please let us know your experience with us.

When did your receive service from All-Star Auto Glass?

Today
Yesterday
Within the past week
Within the past month
On this date:

What type of work did you have done?

Front Windshield Replacement
Rear Window replacement
Side Window Replacement
Chip repair
Other:

SERVICE:
Please rate the following statements according to your experience with All-Star

	1 Strongly Disagree	2 Disagree	3 Neutral	4 Agree	5 Strongly Agree
Telephone representative was courteous and helpful
Technician was courteous and knowledgeable
Technician arrived at the appointed time
The work and technical process was explained well

CONVENIENCE:
Please rate the convenience of your appointment

How quickly were you able to schedule?	4 + Days	2- 3 Days	Next Day	Same Day
How well did we accommodate your schedule?	Hard to work with	Acceptable	Easy & Accomdating	Bent over Backward

CAR WASH CERTIFCIATES

Did you receive your car wash certificates in a timely manner?			No	Yes
How long did they take?	4 + weeks	3 weeks	2 weeks	1 week

RECOMMENDATION

Would you recommend us to a friend?

Absolutely Not

Maybe

Yes

Absolutely Yes

OTHER COMMENTS OR SUGGESTIONS

YOUR NAME (OPTIONAL)

Name (First, Last)

Address

Apt.

City

State, Zip

E-Mail

FOLLOW UP

Would you like the General Manger to follow up with you?

Yes

Phone Number to Call

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